We aim to meet your expectations and act in your best interests at all times. However, should you be dissatisfied with our service and wish to make a complaint, please contact Gippsland Finance Brokers, or if you prefer, put your concerns in writing to:

Claudio Dippolito
Managing Director
Gippsland Finance Brokers Pty Ltd
89 Church Street
Traralgon Vic 3844.

or email us at

Gippsland Finance Brokers has established Policies & Procedures to deal with your complaints.
We are a member of the Australian Financial Complaints Authority (AFCA). If we do not respond to your complaint within [45] days, you may refer the matter to AFCA.

The AFCA’s details are:
GPO Box 3
Melbourne VIC 3001

Telephone: 1800 931 678